General Terms & Conditions

These Terms of Use govern the use of any website, mobile site and mobile application, and services, features and applications offered by Bank of Tours by users of the Services.

All images, pictures, drawings, graphics, videos, text, links, posts, messages, emails, music, software, technology and all other materials and content made available by The Culture Trip Ltd, its affiliates enterprises, licensors, service providers or by Users (as defined below) on the Services.

The Services are made available for information purposes only. Users should read these Terms of Use carefully and fully before using the Services. Use of the Services is deemed acceptance of these Terms of Use; Users who do not accept these Terms of Use should refrain from using the Services. If a User has, in Culture Trip’s sole opinion, breached any of the provisions of these Terms of Use, Culture Trip reserves the right to terminate that User’s entitlement to use the Services for any and all purposes.

1. Definitions


In addition to terms defined elsewhere in these Terms of Use, the following terms shall have the following meanings in these Terms of Use, unless the context requires otherwise:

Bank of Tours, having its registered office at First Floor, 75 Davies Street, W1K 5JN, London, UK and registered with the Companies House under number 07539023;

“us”, “we”, “our” means or relates to Bank of Tours, its affiliated enterprises, and each of our and our affiliated enterprises’ respective officers, directors, shareholders, employees, sub-contractors, representatives and assigns; and “you”, “your” means or relates to the Users.

2. Access to the Services


You must be at least 18 years old to use the Services. You are solely responsible for ensuring that your use of the Services is in compliance with all laws, rules and regulations applicable to you. You may not use the Services and not accept the Terms of Use if you are a person barred from accessing the Services under the applicable laws of the country in which you are resident, or from which you interact with the Services. Each User is also responsible for ensuring that all persons who access the Services through that User’s internet connection are aware of, and comply with, these Terms of Use.

Access to each of the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend any Services we provide without notice. Subject to the section below entitled “Limitation of Liability”, we will not be liable in any way if, for any reason, Services are unavailable at any time or for any period. From time to time, we may restrict access to any or all parts of the Services, at our sole and absolute discretion.

3. Accounts and Password


Culture Trip may require you to create a User account with us or log in using your Facebook login information to use (parts of) the Services. Culture Trip may require you to provide a unique User name using Your email address or other identifier, a password, date of birth, title, name, address, country, telephone number and financial information to create a User account with Us. You must provide accurate and complete information and keep your User identification details updated. You will not use as a username a name of another person with the intent to impersonate that person. All User identification details, passwords and other pieces of information provided as part of our security procedures must be treated as confidential and should not be disclosed to any third party. You will be solely responsible to Culture Trip for any activities that occur under your User account and we are not responsible for any problems with Your User account due to misuse of your identification details and/or passwords. If You become aware of or suspect any breach of the security of any portion of the Services, you agree to notify us immediately at legal@theculturetrip.com. You will not use another person’s User account or identification details to use the Services without permission.

By using the Services through Facebook, you permit us to access information from your Facebook profile in accordance with our privacy policy. You may control the amount of information that we can access by adjusting your Facebook privacy settings. By using the Services you are authorizing us to collect, store, retain, and use all information to you permitted Facebook to provide to us in accordance with our privacy policy.

4. Conduct


Users must use the Services in accordance with these Terms of Use and not use the Services for any purpose that is prohibited by these terms of Use. Users must not:

5. Viruses, Hacking and Other Offences


A breach of this provision may constitute a criminal offence under the Computer Misuse Act 1990 and other applicable laws. We reserve the right to report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing the identity of any User suspected to have been involved in such activities, in accordance with the Privacy Policy.

Subject to the section below entitled “Limitation of Liability”, We will not be liable for any loss or damage caused by any form of denial-of-service attack, virus, worm, Trojan, logic bomb or other technologically harmful material that may infect any User’s computer equipment, computer programs, data or other proprietary material due to use of the Services, or downloading of any Materials posted on the Services, or on any website or other Materials provided through the Services.

6. Application of these Terms of Use


These terms of use (the "Terms of Use"), together with our privacy policy (the "Privacy Policy"), apply to any use of the Website. Visitors of the Website ("User" or "you") may use the Website only on condition that they accept the Terms of Use and read and understand the Privacy Policy. Any further use of the Website or any part of it means you have read and understood the Terms of Use and the Privacy Policy, and agree to be bound by all parts of the Terms of Use.

7. No offer


The information on this Website is for general informational purposes only. Information on this Website does not constitute an offer binding to us. Binding agreements with suppliers of activities available on the Website require a booking request through the Bank of Tours and the supplier's acceptance of the booking request according to the General Terms and Conditions of Bank of Tours.

8. Availability of Content


Culture Trip does not guarantee that any Materials will be made available, and reserves the right to, but does not have the obligation to: (i) remove, edit, modify or otherwise manipulate any Materials in its sole discretion, at any time, without notice to the Users and for any or for no reason and (ii) remove, or block any Materials from the Services.

9. Refund Policy


In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take minimum 5-6 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount. Only written communication shall be entertain in regard to Refund part.

10. Privacy Statement


As described in these Terms of Use, the Services are each made available to the general public by Culture Trip in accordance with the Privacy Policy.

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